Help Center

Improved

Fixed

lumioai

In Review

Planned

In Progress

Completed

Rejected

High Priority

Low Priority

FIXED

Backlog

Next up

Done

Main Roadmap

Hey {name|there}! 👋

Hi, today I logged out and back in, and now Lumio doesn't recognise my subscription pro plan anymore. Here is a screenshot of my issue. Could you help me please? Thank you! <img data-width="100%" data-align="left" data-featurebase-content-key="688b431074966ecb50ad6b82/post/68c581b9cf08310983c020fe/01994382-a2a4-7943-b682-a7d982059f6b/b64u-MTAwMDIyNjk1Ny5wbmc.png" data-featurebase-content-filename="1000226957.png" src="https://688b431074966ecb50ad6b82.featurebase-attachments.com/c/post/68c581b9cf08310983c020fe/01994382-a2a4-7943-b682-a7d982059f6b/b64u-MTAwMDIyNjk1Ny5wbmc.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260131T060000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260131%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=879fe39a0ef2a57a3089fa62285bb5a8234aff0685d8d7441216bf99e6dcb233">

Bonjour, aujourd'hui je me suis déconnecté et reconnecté, et maintenant Lumio ne reconnait plus mon abonnement pro plan. Voici une capture d'écran de mon problème. Pourriez-vous m'aider s'il vous plaît ? Je vous remercie. <img data-width="100%" data-align="left" data-featurebase-content-key="688b431074966ecb50ad6b82/post/68c581b9cf08310983c020fe/01994382-a2a4-7943-b682-a7d982059f6b/b64u-MTAwMDIyNjk1Ny5wbmc.png" data-featurebase-content-filename="1000226957.png" src="https://688b431074966ecb50ad6b82.featurebase-attachments.com/c/post/68c581b9cf08310983c020fe/01994382-a2a4-7943-b682-a7d982059f6b/b64u-MTAwMDIyNjk1Ny5wbmc.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260131T060000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260131%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=879fe39a0ef2a57a3089fa62285bb5a8234aff0685d8d7441216bf99e6dcb233">

Lumio ne reconnaît pas mon abonnement pro

안녕하세요, 오늘 로그아웃했다가 다시 로그인했는데 이제 Lumio에서 더 이상 제 정액제 프로 요금제를 인식하지 못합니다. 다음은 제 문제의 스크린샷입니다. 도와주실 수 있나요? 감사합니다! <img data-width="100%" data-align="left" data-featurebase-content-key="688b431074966ecb50ad6b82/post/68c581b9cf08310983c020fe/01994382-a2a4-7943-b682-a7d982059f6b/b64u-MTAwMDIyNjk1Ny5wbmc.png" data-featurebase-content-filename="1000226957.png" src="https://688b431074966ecb50ad6b82.featurebase-attachments.com/c/post/68c581b9cf08310983c020fe/01994382-a2a4-7943-b682-a7d982059f6b/b64u-MTAwMDIyNjk1Ny5wbmc.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260131T060000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260131%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=879fe39a0ef2a57a3089fa62285bb5a8234aff0685d8d7441216bf99e6dcb233">

Lumio가 내 프로 구독 요금제를 인식하지 못합니다.

Olá, hoje fiz logout e login novamente, e agora o Lumio não reconhece mais meu plano de assinatura pro. Aqui está uma captura de tela do meu problema. Você poderia me ajudar, por favor? Obrigado! <img data-width="100%" data-align="left" data-featurebase-content-key="688b431074966ecb50ad6b82/post/68c581b9cf08310983c020fe/01994382-a2a4-7943-b682-a7d982059f6b/b64u-MTAwMDIyNjk1Ny5wbmc.png" data-featurebase-content-filename="1000226957.png" src="https://688b431074966ecb50ad6b82.featurebase-attachments.com/c/post/68c581b9cf08310983c020fe/01994382-a2a4-7943-b682-a7d982059f6b/b64u-MTAwMDIyNjk1Ny5wbmc.png?X-Amz-Expires=3600&amp;X-Amz-Date=20260131T060000Z&amp;X-Amz-Algorithm=AWS4-HMAC-SHA256&amp;X-Amz-Credential=DO801TYC4FCVNNEKURKM%2F20260131%2Ffra1%2Fs3%2Faws4_request&amp;X-Amz-SignedHeaders=host&amp;X-Amz-Signature=879fe39a0ef2a57a3089fa62285bb5a8234aff0685d8d7441216bf99e6dcb233">

O Lumio não reconhece meu plano de assinatura pro

Lumio doesn't recognise my pro subscription plan

Giulio

LUMIO AI

Lumio doesn't recognise my pro subscription plan

Subscribe to post

Subscribe to post